Foreign travellers generally need a eTA to visit Kenya, and citizens from eligible countries should apply online prior to their trip. The online application is a convenient method that saves time and effort. After submitting the Kenya eTA application, the status is sent directly to the applicant's email, typically within 24-72 hours, eliminating the need for further follow-ups.

Monitoring Kenya eTA Status Online

Monitoring your Kenyan eTA status online is typically not required, as all relevant information, updates, and eTA confirmations are sent directly to the applicant's email.

To receive these timely updates, applicants must provide a valid email address that they can access readily for the final confirmation of the Kenyan eTA.

Accurate provision of your email address expedites the return of your processed and approved eTA, preparing you for your journey.

It's crucial to attentively provide the correct email address, personal details, passport information, and travel itinerary without any mistakes when filling out and submitting your application form.

Guidelines for Checking Your Kenya eTA Status Online

Those applying for a Kenya eTA via this website can track their Kenya eTA application status. A processing time of at least 2 business days should be expected before checking.

Following this period, applicants can query the status of their Kenya eTA application by visiting the 'Contact Us' page of the website. They'll need to provide their name, the email linked to the eTA application, and their passport number, and should choose 'I want to check the status of my submitted application' as the reason for contact.

Within 72 hours, our customer service team will respond with the application status.

Applicants who have applied for a Kenya eTA on this site will invariably receive status updates and the approved eTA via email. If no emails have been received, applicants should inspect their spam folder or reach out to us.

Confirming Your Kenyan eTA Status

After your eTA gets approved, you'll receive an email containing the Kenya eTA status and the eTA document. This email will clearly state if your eTA has been accepted or rejected by the Kenyan immigration authorities. You are expected to print the eTA for presentation at Kenyan border control.

If your Kenyan eTA application is declined, it's typically due to an error made during the application process. It could also be that the applicant fails to meet Kenya's entry requirements. In such cases, an email outlining the subsequent steps will be sent to the applicant.

Demonstrating Your eTA Status to Kenyan Border Officials

Note that digital copies of eTAs on mobile phones or other devices won't be accepted by Kenyan immigration, hindering your entry into the country. The approved eTA document must be physically printed for submission upon arrival, failing which, you'll be denied entry into Kenya.

To confirm your identity, you'll need to present the printed eTA to Kenyan border officials along with your passport, and in some cases, your boarding pass may also be required.

What to Do if You Haven't Received an Email Regarding Your Kenya Application Status

After submitting your Kenya eTA application, you can easily track its status online by entering your application ID and passport number. If approved, you can download your eTA and receive it via email.

Applications are processed based on factors like travel dates and processing speed. If your travel dates are approaching and you haven't received any updates, feel free to reach out for assistance through email, WhatsApp, or Live Chat.

In some cases, the consulate may need to review your application further or require additional information. If so, a representative will contact you for the necessary details.

Upon approval, an Electronic Travel Authorization (ETA) is sent to your registered email. Make sure to check your inbox and spam folders as emails can sometimes be misclassified. Print out the ETA and bring a hard or soft copy with you when you travel.

If you have not received any correspondence after 72 hours, it's recommended to contact their support team for further assistance.